Call Us: (07) 37076488 info@lovens.com.au 162 Kerry Road Archerfield Brisbane, QLD 4108 Australia

Frequently Asked Questions

Common questions about quoting, design, manufacturing and delivery.

What information do I need to request a quote?

Please send architectural drawings, engineering details, site address, target delivery timing and any special access requirements. If you are unsure, send what you have and we will advise what is missing.

Do you work on both residential and commercial projects?

Yes. New Stone supports residential and commercial frame and truss projects across Brisbane and Queensland.

Can frames and trusses be delivered dry and protected?

Yes. Dry, protected delivery is a key part of our service because it helps reduce moisture risk and improves site readiness.

Are fixings included?

Frame fixings are included and pre-installed as standard where applicable, reducing labour time and improving consistency on site.

Do you use design software?

Our detailing workflow uses MiTek Sapphire software to support accurate and buildable timber frame and truss solutions.

Can you help with roof packs or steel?

Complete roof pack supply and structural steel coordination may be available depending on project scope. Send the drawings so we can confirm.